Returns and Refunds
Returns, Cancellations, Replacement and Refunds Policy
Last updated: 07 October 2022
Thank you for shopping at Manrevive
If for any reason, you’re not completely satisfied with a purchase we invite you to review our policy on Returns, Cancellations, Replacements, and Refunds.
The following terms are applicable for any products that You purchased with Us.
How can I cancel my order?
Cancellations can be requested for “Confirmed” orders and only prior to the products being shipped. “Confirmed “ Orders can be canceled by calling our customer care number at 9907856800
How can I return/replace my orders?
Returns and Replacements can be requested within 2 days of delivery of the order, for the following reasons
- Wrong products delivered
- Missing products in the order
- Damaged products delivered
- Expired products delivered
- (in rare cases) if products cause allergic reactions/do not suit your body
You can raise a request to return/replace your order by contacting our customer care team (between 9 AM- 9 PM) at 9907856800
We would request you share the images of the products when you send us an email at firstname.lastname@example.org or email@example.com
How are returns/replacements processed?
- Once we receive a return/replacement request, we will send our courier partner to pick up the product. This will be arranged within 7 working days of raising the return/replacement request
- In case our reverse pickup is not available at your pin code, we will request you to self-ship the products through any reliable courier partner.
- We request you please send the product along with all accompanying material and original packaging
- Once we receive the products, we will quickly process the refunds/replacements. Please note that if the replacement product is unavailable, we will process a refund
How are refunds processed?
The following is applicable for prepaid orders
- Refunds for cancellations will be processed in your account. This amount will reflect in your account within 7 working days.
- Refunds for returns will be initiated within 7 working days of receipt of the returned items. This refund will be processed into your account.
- Refunds for edited orders will be processed into your account - for instance, prepaid orders which have been subsequently edited to remove certain items.
- You will get communication on Whatsapp with a confirmation of credit of refund to your account
If you have any questions about our Returns and Refunds Policy, please contact us:
- By WhatsApp: +91-9907856800
- By email: firstname.lastname@example.org or email@example.com